Support and promote LACHC’s mission to show God’s love by providing quality, comprehensive healthcare to the homeless and underserved in all job duties and responsibilities. The Care Coordinator will conduct outreach to encourage testing for syphilis at our clinic sites and on our street medicine teams, and will conduct outreach to patients who have been tested to increase their linkage to further care. They will work with Syphilis positive patients to help coordinate treatment and follow up. The Care Coordinator is accountable for facilitating access to the above mentioned services and coordinating with entities that authorize services and pharmaceutical therapies as necessary to support the achievement of individualized health action goals. The Coordinator is also responsible for managing the Syphilis patient registries, reviewing weekly Syphilis testing data in clinic and on street teams, and submitting monthly and quarterly reports to fulfill grant requirements.
ESSENTIAL DUTIES and RESPONSIBILITIES include:
- Use evidenced-based outreach strategies to locate clients and link them into care.
- Use effective communication skills such as active and reflective listening to build rapport with vulnerable and difficult to engage clients who are homeless or engage in substance use.
- Interview and assess patients to identify social, emotional, and economic factors which may interfere with attaining Syphilis care and treatment
- Promote self-management skills so the patient is better able to engage with health and service providers and support the achievement of self-directed, individualized health goals to attain recovery, improve functional or health status, or prevent slow declines in functioning.
- Ensure that patients are knowledgeable about their conditions with the overall goal of improving the patients’ linkage to care and adherence to treatment by providing culturally appropriate information that meets health literacy standards.
- Collaborate with clinical staff and patients to identify barriers to linkage to care, such as substance abuse, homelessness, and severe mental illness.
- Provide health education on topics such as nutrition, food, drug use, harm reduction, etc. Help patients set goals and solve problems for improved self-management.
- Monitor medication use and treatment adherence by patients.
- Monitor completion of standing orders, routine labs, adherence to treatment, and care plan objectives to ensure continuity of care
- Document all evaluations, care plans, interventions, encounters, and referrals performed.
- Utilize eClinical Works to gather and input required patient data (i.e. mode of transmission, previous test results) into Access for Monthly and Quarterly FOCUS reports
- Ensure completion and proper submission to FOCUS website of monthly testing estimates and of Quarterly Reports
- Maintain a HIPAA- compliant registry for all patients testing positive for Syphilis and all those patients who are HIV-negative and at risk for Syphilis
- Create a HIPAA- compliant reminder system for contacting patients testing positive for Syphilis to assist with the assessment of risk factors, prevention of transmission, and linkage to ongoing care.
- Coordinate screening for high-risk, vulnerable PEH populations such as those in congregate living centers or living unsheltered, and those with high risk sexual behavior
- Facilitate primary care provider (PCP) changes, insurance enrollment for those who are eligible
- Create and provide educational materials on Syphilis prevention
- Manage harm reduction supplies for patients
- Other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- CPR Certification required.
- Bi-lingual Spanish preferred
- Experience with data entry preferred
EDUCATION and/or EXPERIENCE
Bachelor’s degree from a four-year college or university preferred. Prior experience in the health care setting is preferred. Prior experience working with the homeless, substance using, or chronically mentally ill individuals preferred.
Experience with Microsoft Word, Microsoft Access, Microsoft Excel, and eClinical Works preferred.
Familiarity with medical terms and operations of clinics useful.
Proficiency in English required, Bi-lingual/ Bi-literal Spanish preferred.
Ability to calculate figures and amounts such as totals, proportions and percentages.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will be exposed to carriers of contagious diseases. The employee may have to deal with irate and irrational clients who may or may not be under the influence of mind-altering substances such as cocaine, marijuana, alcohol, or suffering from severe mental illness.
The employee will have access to patient charts which contain confidential information about medical conditions and other personal matters. The employee must display a commitment to maintaining patient confidentiality at all times.
Regular, Full-time, Non-Exempt position. Medical, dental and Vision benefits. 403B retirement plan with employer match. Equal Opportunity Employer. We will consider candidates with criminal histories.
Salary Range $41,310 – $61,965. Please submit resume to firstname.lastname@example.org .