Community Outreach Workers are non-clinical team members skilled at engaging with patients over the phone and in-person. Coordinates initiatives designed to promote the organization and its services to the community. Demonstrate Christ-like behavior and attitude in all job duties and responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include:
- Conduct street outreach a minimum of twice a week
- Represents organization at community and faith-based events and activities
- Distribute informational material to patients and community partners to describe programs/services
- Document each outreach contact during or after each outreach event
- Motivate patients to be active, and engaged participants in their health
- Build and maintain positive working relationships with community partners
- Assist patients with scheduling appointments and assisting with completion of registration paperwork for patient care
- Mail Welcome Packets to all new patients
To perform this job successfully, an individual must be able to accomplish each essential duty satisfactorily. The following requirements are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- California Driver’s License preferred.
- Must be fluent in English and Spanish.
- Demonstrated written communication…
- Ability to use word-processing and spreadsheet software to complete assigned tasks. Skilled in using office machines.
- Demonstrated organizational skills with the ability to prioritize and complete multiple tasks simultaneously; demonstrated skills in working independently or in a team setting; using independent judgment; and problem solving and troubleshooting.
- Demonstrated ability to work with clients of various socioeconomic backgrounds, disabilities, and cultures and with interpreters and clients for whom English is a second language.
- Demonstrated ability to communicate in a pleasant, non-judgmental, respectful, culturally sensitive manner under varying levels of stress (this may include high levels of noise, limited resources, etc.); demonstrated skills in handling difficult interpersonal interactions with discretion and diplomacy.
EDUCATION and/or EXPERIENCE:
High school diploma or GED. Minimum three years working in the areas of health promotion or community work required.
Computer proficiency required, including the ability to enter data with speed and accuracy
Bilingual and bilateral in English and Spanish is required.
TRAVEL REQUIREMENTS & WORK HOURS:
Standard 40-hour week with occasional Saturdays or Sundays.
Full-time, Non-Exempt position with Medical, Dental, Vision and 403B retirement plan with employer match. Annual salary range is $29,404 – $44,106. Equal Opportunity Employer. Will consider candidates with criminal histories. Please submit resume.