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Community Outreach Worker

Community Outreach Worker

Community Outreach Workers are non-clinical team members skilled at engaging with patients over the phone and in-person. Coordinates initiatives designed to promote the organization and its services to the community. Demonstrate Christ-like behavior and attitude in all job duties and responsibilities.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include:

  • Conduct street outreach a minimum of twice a week
  • Represents organization at community and faith-based events and activities
  • Distribute informational material to patients and community partners to describe programs/services
  • Document each outreach contact during or after each outreach event
  • Motivate patients to be active, and engaged participants in their health
  • Build and maintain positive working relationships with community partners
  • Assist patients with scheduling appointments and assisting with completion of registration paperwork for patient care
  • Mail Welcome Packets to all new patients

 

QUALIFICATIONS:

To perform this job successfully, an individual must be able to accomplish each essential duty satisfactorily. The following requirements are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • California Driver’s License preferred.
  • Must be fluent in English and Spanish.
  • Detail-oriented.
  • Demonstrated written communication…
  • Ability to use word-processing and spreadsheet software to complete assigned tasks.  Skilled in using office machines.
  • Demonstrated organizational skills with the ability to prioritize and complete multiple tasks simultaneously; demonstrated skills in working independently or in a team setting; using independent judgment; and problem solving and troubleshooting.
  • Demonstrated ability to work with clients of various socioeconomic backgrounds, disabilities, and cultures and with interpreters and clients for whom English is a second language.
  • Demonstrated ability to communicate in a pleasant, non-judgmental, respectful, culturally sensitive manner under varying levels of stress (this may include high levels of noise, limited resources, etc.); demonstrated skills in handling difficult interpersonal interactions with discretion and diplomacy.

EDUCATION and/or EXPERIENCE:

High school diploma or GED.  Minimum three years working in the areas of health promotion or community work required.

 

COMPUTER SKILLS:

Computer proficiency required, including the ability to enter data with speed and accuracy

 

LANGUAGE SKILLS:

Bilingual and bilateral in English and Spanish is required.

 

TRAVEL REQUIREMENTS & WORK HOURS:

Standard 40-hour week with occasional Saturdays or Sundays.

Full-time, Non-Exempt position with Medical, Dental, Vision and 403B retirement plan with employer match. Annual salary range is $29,404 – $44,106.      Equal Opportunity Employer.  Will consider candidates with criminal histories.  Please submit resume.

 

Job Type: Full Time
Job Location: Downtown Los Angeles

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